Cookie policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
  • analysing anonymised data to help us understand how people interact with our website so we can improve the experience in the future

You can manage these small files and learn more about them from the following Directgov article, Internet Browser cookies - what they are and how to manage them.

If you'd like to learn about how to remove cookies set on your device, visit this site.

First-party cookies

First party cookies are specific to the host site that created them (in this case, havells-sylvania.com). In all cases these first-party cookies do not store any personal or sensitive information, or anything that makes you personally identifiable to us.

NamePurposeContentExpiry
hs_u This is used to identify you and keep your preferences, this cookie doesn't hold any personal information, just a unique alphanumeric key and is removed when you close the browser window. Randomly generated number Date not set
hs_cookies This is used to remember if you've seen or read our cookie alert which displays when you first visit the site. 'yes' 3628 days
__utma Google Analytics sets this cookie which allows us to ensure that subsequent visits to our website are recorded as belonging to the same (unique) visitor (more info). Randomly generated number 2 years
__utmb Google Analytics sets this cookie which is used to establish and continue a unique user session. It is updated with every new page view (more info). Randomly generated number 30 minutes after each update
__utmc Google Analytics sets this cookie which is used to establish and continue a unique user session. It is updated with every new page view (more info). Randomly generated number 30 minutes after each update
__utmz Google Analytics sets this cookie to track how you found us and is used to calculate traffic and navigation within the website. It is updated with every new page view (more info). Randomly generated number 6 months

Third-party cookies

We use a variety of widely-used third-party plugins as marketing tools for our own business and to provide convenient tools for our visitors.  In our belief the use of these plugins represents current "best practice". We have no direct control over the content of the cookies they create, the use made of any data collected, or the security of that data. These third parties may collect information about your visit to our website, and they may use this with other data in order to serve advertising which may be more relevant to you. Some visitors may see this use of data as intrusive to some degree. You will only be served these cookies if you have indicated that you consent to our use of cookies.

There are currently no third-party cookies used on havells-sylvania.com

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The 'Help' function within your browser should tell you how.

Alternatively, you may wish to visit http://www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website and many other websites you visit.

If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.