Privacy policy

Privacy policy

Protecting the privacy of our users is important to Sylvania; therefore we conduct our business in compliance with applicable laws on data privacy protection and data security. This Policy applies to Sylvania and all of its subsidiaries and affiliates around the world. References to “Sylvania” in this policy refer to Sylvania, its subsidiaries and its affiliates. We hope the policy outlined below will help you understand what data Sylvania may collect, how Sylvania uses and safeguards that data and with whom we may share it. Therefore we encourage you to read this Privacy Policy carefully.

This Privacy Policy may be changed from time to time and without further notice. Your continued use of the Site after any such changes constitutes your acceptance of the new terms.

What is covered in this policy?

This Policy is divided into the following sections:

1. Collection and Processing of Personal Data

 

2. Use of Personal Data and Purpose Specification

3. Disclosure and Purpose of Limitation

4. Freedom of Information

5. External Link

6. Collection and Processing of Personal Data of Children

7. Security

8. Questions and comments

1. Collection and Processing of Personal Data

Information you volunteered: personal data

Personal data is any information that allows an individual to be identified. The types of personal data Sylvania may collect include the person´ s name, title, company affiliation, address, and phone number and email address.

Sylvania will not collect any personal data about you, unless you voluntarily provide us with it or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

Information automatically logged: non personal data

When you visit our Websites, our Web server may automatically record non-personal data e.g. the name of your Internet browser, service provider, the Website from which you visit us, and average time spent on the site, pages viewed. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

 

2. Use of Personal Data and Purpose Specification

Commercial purposes

The information you do provide us with is used in the course of our customer relationship in order to facilitate your inquiries, process your order or provide you access to specific information or offers. In addition, to improve our service we may maintain - only to the extent necessary - an order history for your account and share it with our worldwide affiliates to better understand your business needs and how we can improve our products and services; or we may use personal data to contact you about a Sylvania offer in support of your business needs or to conduct online surveys to understand better our customers´ needs.

Naturally your participation is completely voluntary. Should you not consent, you can inform us at any time by postal letter, so that we can specifically prohibit the use of your data accordingly. Please refer to our contact section for information. 

3. Disclosure and Purpose of Limitation

Sylvania will collect, use or disclose personal data supplied by you only for the purposes disclosed to you, we will not give away or sell your personal data and will not authorize our business partners to do so, unless the disclosure:

(i) is necessary to prepare, negotiate and perform a contract with you;

(ii) is required by law or the competent governmental or judicial authorities;

(iii) is necessary to establish or preserve a legal claim or defence;

(iv) is necessary to prevent fraud or other illegal activities, such as wilful attacks on Sylvania information technology system.

With your consent Sylvania may use personal data for direct marketing, including sending of details of Sylvania´ s offers on products and services. If at any stage you object to Sylvania´ s use of your personal data for direct marketing, you may choose to unsubscribe to its receipt.

Our employees, agencies, and retailers (business partners) are obliged by us to respect confidentiality and abide by Global Business Standard of Sylvania.

4. Freedom of Information

Upon written request, we or our retailers will inform you by letter, what personal data is sorted by us as defined by local law. If such data is incorrect, we will correct that information at your request. Please refer to our contact section for information.

5. External Link

This site may include links to other websites. We are not responsible and do not accept any responsibility for the privacy policies and practices or contents of these websites. Visitors are encouraged to review the data privacy policies posted on these (and all) third party sites.

6. Collection and Processing of Personal Data of Children

We will not knowingly collect, use, or distribute to third parties personal data from children without insisting that they seek prior parental or guardian´ s consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental or guardian ´s consent pursuant to local law and regulations or to protect a child.

7. Security

Sylvania uses technical and organizational security measures in order to protect your personal data against accidental or intentional manipulation, unlawful destruction, loss or against unauthorized access or disclosure. Our security procedures are continually enhanced as new technology becomes available.

Sylvania Web my contain links to other Websites which are not covered by this privacy policy. We are not responsible for the privacy practices or the content of other Websites.

8. Questions and comments

If you have any questions regarding the Privacy Policy of Sylvania online or the data protectionplease refer to our contact section.